Service Agreement
Last Updated: March 26, 2026  •  Business Detonator  •  Memphis, Tennessee
This Service Agreement, together with the Terms of Service, forms the complete and binding agreement between you ("Client") and Business Detonator ("Company," "we," "us"). Please read this document carefully before signing. It governs the services you receive, your payment obligations, and both parties' rights and responsibilities.
Table of Contents
  1. Services by Tier
  2. What We Need From You
  3. What We Do Not Guarantee
  4. Content Approval Process
  5. Communication Standards
  6. Responsibilities
  7. Billing, Payment Schedule & 6-Month Commitment
  8. Non-Payment Consequences
  9. Changes & Cancellation
  10. Service Suspension & Reactivation
  11. Intellectual Property & Prohibited Conduct
  12. Content After Cancellation
  13. SaaS Tool & Bundle Subscriptions
  14. Limitation of Liability
  15. Governing Law & Disputes
  16. Acknowledgment of Key Commitments

1 Services by Tier

Business Detonator offers three service tiers. Your enrollment form confirms which tier applies to your account. The following describes what is included in each tier per subscription month. Specific content volumes, topics, and keyword targets may be further defined in your onboarding form, which is incorporated by reference into this Agreement. If a month's content is underfulfilled due to Business Detonator error, we will make up the shortfall in the following billing period.

Starter
  • 4 blog posts per month (SEO-optimized)
  • 8 social media posts per month (captions + hashtags)
  • 2 email copy pieces per month
  • Delivered ready-to-post (no managed publishing)
  • Basic onboarding questionnaire
  • Email support
  • Monthly content report
Builder
  • 8 blog posts per month (SEO-optimized, internal linking)
  • 16 social media posts per month
  • 4 email copy pieces per month
  • 1 CRM automation sequence per quarter
  • Delivered ready-to-post + optional GHL scheduling
  • Priority email support
  • Monthly strategy call (30 min)
  • Monthly performance summary
Done-For-You (DFY)
  • 12+ blog posts per month (published to your site)
  • Daily social media posts (managed scheduling)
  • Full email sequence builds
  • CRM automation setup & management
  • Managed publishing to GHL and/or WordPress
  • Dedicated account management
  • Bi-weekly strategy calls
  • Full performance dashboard access
  • Content approval workflow (48-hour window)

2 What We Need From You

2.1 Onboarding Materials

2.2 Timely Responses

We operate on a production schedule. Failure to respond to onboarding requests within ten (10) business days of enrollment may delay the start of service delivery without affecting the subscription billing start date or the 6-month Commitment Period. Billing commences on your enrollment date regardless of when onboarding is completed.

2.3 Accurate Information

You are responsible for providing accurate, complete, and up-to-date information about your business, services, products, pricing, and policies. Content created from inaccurate information provided by you remains your responsibility upon approval or publication.

3 What We Do Not Guarantee

Content marketing is a long-term strategy, and results depend on many factors outside our control. We do not guarantee:

What we do guarantee: consistent delivery of the content volume specified for your tier, content that follows SEO best practices at the time of creation, and responsive support within our stated timeframes.

4 Content Approval Process

4.1 Done-For-You (DFY) Clients

Because we publish content directly to your platforms under the DFY tier, we use an approval workflow to give you visibility before anything goes live.

4.2 Starter and Builder Clients

Content for Starter and Builder tiers is delivered ready-to-post. You are responsible for your own review, editing, and publication. We are not responsible for content you choose to publish without review.

5 Communication Standards

5.1 Our Response Times

5.2 Your Communication Responsibility

The primary contact email on your account is used for all billing notices, content submissions, and important account communications. It is your responsibility to keep this email address current and to monitor it for communications from Business Detonator. We are not responsible for missed notices sent to an outdated or unmonitored email address.

6 Responsibilities

Your Responsibilities
  • Provide accurate business information at onboarding and keep it updated
  • Keep payment current and maintain a valid payment method on file
  • Notify us promptly of major business changes (rebrand, new services, closure)
  • Review content before publication where applicable to your tier
  • Respond to approval requests within the 48-hour window (DFY)
  • Ensure you have rights to any materials you provide for incorporation into content
  • Comply with your platform's terms of service
  • Provide timely access to third-party platforms required for managed publishing
  • Notify us of any legal or compliance requirements specific to your industry
Our Responsibilities
  • Deliver the content volume committed for your tier each month
  • Follow SEO best practices in all blog content
  • Maintain system uptime and platform availability
  • Respond to support requests within stated timeframes
  • Notify you of billing changes with 30 days' advance notice
  • Protect your data in accordance with our Privacy Policy
  • Notify you of significant service changes with reasonable advance notice
  • Make up any underfulfilled content in the following billing period
  • Keep your access credentials secure and use them only for agreed purposes

7 Billing, Payment Schedule & 6-Month Commitment

Important: By enrolling, you are entering into a 6-month minimum commitment. Your purchase represents a binding obligation for the full value of your 6-month term plus the one-time setup fee. Please read this section in full before signing.

7.1 What You Are Purchasing

At enrollment, Client is purchasing their complete 6-month service commitment plus a one-time setup fee as a single transaction. The total purchase amount equals the setup fee plus six (6) months of the agreed monthly service fee. The fact that this amount is collected via installments does not diminish or limit Client's obligation for the full purchase amount.

7.2 Payment Structure

Business Detonator collects this commitment via a bi-weekly installment schedule as follows:

Payment Timing What It Covers
Payment 1 (Due Today) At enrollment Full setup fee + first bi-weekly installment
Payments 2–12 Every 2 weeks thereafter Remaining bi-weekly installments
Total Over 6 months (12 installments) Setup fee + full 6-month service total

Example: On a $100/month plan with a $200 setup fee — Total purchase: $800. Due today: $250 (setup fee of $200 + first installment of $50). Then $50 every 2 weeks for 11 more payments.

7.3 Automatic Continuation After the 6-Month Term

After the 6-month commitment period is fully paid, your subscription automatically continues at the same bi-weekly installment rate. No action is required on your part to continue. Service continues on the same billing schedule until Client submits a written upgrade, downgrade, or cancellation request in accordance with Section 9.

7.4 Setup Fee

The one-time setup fee is due at enrollment and is non-refundable under all circumstances. The setup fee covers account creation, onboarding processing, system configuration, and the administrative cost of initiating your service.

7.5 Price Stability

The monthly rate in effect at the time of your enrollment is locked for the life of your account provided your subscription remains active and in good standing. We will provide 30 days' written notice before any price change takes effect for renewals.

8 Non-Payment Consequences

Non-payment has serious consequences. Because Client has purchased a 6-month commitment, failure to make scheduled payments constitutes a material breach of this Agreement. Business Detonator will take all steps necessary to collect amounts owed.

8.1 Failed Payment Fee

Each failed payment occurrence incurs a $10.00 NSF/failed payment fee, charged automatically to the account. This fee applies whether the failure is due to insufficient funds, an expired card, a bank hold, or any other cause. Fees are added to the outstanding balance.

8.2 Immediate Service Suspension

Service is suspended immediately upon any payment failure. Business Detonator will not produce or deliver new content, schedule posts, or perform any managed services while a balance is outstanding. Your account data is preserved during the suspension period.

8.3 Acceleration of Full Balance

If any payment remains unpaid for fifteen (15) or more calendar days from its due date, the entire remaining balance of Client's 6-month commitment becomes immediately due and payable in full. Business Detonator reserves the right to pursue collection of this accelerated balance immediately upon the 15th day of non-payment. This is not a penalty — it is an enforcement of Client's pre-existing commitment for the full purchase amount.

8.4 Credit Reporting

Business Detonator may report delinquent accounts to one or more consumer credit reporting agencies. Client acknowledges and agrees that such reporting is within Business Detonator's rights under this Agreement and applicable law.

8.5 Collection and Legal Costs

Client is responsible for all costs Business Detonator incurs in collecting amounts owed, including without limitation: third-party collection agency fees (which may add up to 40% of the outstanding balance), attorneys' fees, court filing fees, and any other legal costs. These amounts are added to the debt owed by Client.

8.6 Reactivation After Non-Payment

To reactivate a suspended account, Client must pay the full outstanding balance — including all failed payment fees and any accelerated amounts — before service resumes. Reactivation does not reset the 6-month commitment period.

9 Changes & Cancellation

9.1 6-Month Minimum — No Early Exit

Client may not cancel, downgrade, or otherwise reduce their service commitment during the initial 6-month Commitment Period. Client remains fully obligated for all scheduled payments through the end of the 6-month term regardless of whether they use the service. Requesting cancellation during the Commitment Period does not eliminate the obligation to pay the remaining balance.

9.2 Written Notice Requirement

After the 6-month Commitment Period, all upgrade, downgrade, and cancellation requests must be submitted in writing using the official Change/Cancellation Request form available at businessdetonator.com/legal/cancel-change-form.php. Verbal requests, emails, text messages, or requests through any other channel are not accepted and will not be acted upon.

9.3 30-Day Advance Notice

All change and cancellation requests must be submitted no less than thirty (30) calendar days prior to the billing date on which the change is to take effect. Requests submitted less than 30 days before a billing date will not take effect until the following eligible billing date, and Client remains responsible for all payments in the interim.

9.4 Continuation Until Change Effective

Client's subscription and payment obligations continue unchanged until a properly submitted change request takes effect. Submission of a request does not constitute immediate cancellation or modification of the subscription.

10 Service Suspension & Reactivation

Immediate Suspension on Payment Failure

As stated in Section 8.2, service suspends immediately upon payment failure. There is no grace period. Client should update payment methods in advance to avoid disruption.

Account Hold Period

Following suspension, your account data is preserved for up to thirty (30) days. During this period, Client may pay the outstanding balance to resume service immediately. After 30 days without payment resolution, the account may be permanently closed and the full remaining balance referred to collections. Account closure does not eliminate Client's payment obligation.

Reactivation Terms

To reactivate, Client must pay the full outstanding balance including any failed payment fees. Service resumes within 24 business hours of confirmed payment. The 6-month Commitment Period is not reset by a suspension or reactivation.

11 Intellectual Property & Prohibited Conduct

11.1 Content Delivered to Client

All blog posts, social media content, email copy, and other finished deliverables created and delivered to Client under this Agreement become Client's property upon receipt, provided Client's account is in good standing at the time of delivery.

11.2 Business Detonator Intellectual Property

Business Detonator retains sole and exclusive ownership of all proprietary systems, platforms, processes, templates, prompts, workflows, frameworks, methodologies, automation sequences, production systems, and underlying technology used to create and deliver Client's content. Client receives only the finished deliverables — not access to, license to, or rights in any of the underlying systems used to create them.

11.3 Prohibition on Reverse Engineering

Client agrees not to attempt to:

Violation of this section constitutes a material breach and entitles Business Detonator to seek injunctive relief and all available damages.

11.4 No Transfer of Platform Access

Client's account and any access credentials to the Business Detonator platform are personal and non-transferable. Client may not share login credentials, grant access to third parties, or use the platform for the benefit of any entity other than Client's own business.

12 Content After Cancellation

What You Keep

Everything created and delivered to Client prior to the effective cancellation date is Client's property. Client retains full ownership of all delivered blog posts, social media content, emails, and other materials.

What Stops

On the effective cancellation date, Business Detonator will cease producing new content, scheduling new posts, managing CRM sequences, and operating automation workflows on Client's behalf.

Content Hosted on Business Detonator Infrastructure

If Client's content is hosted on Business Detonator servers, it will remain live for 30 days after the cancellation date. Client should arrange to export and migrate content within this window. Business Detonator will provide a complete content export file upon request. After 30 days, hosted content may be taken offline without further notice.

13 SaaS Tool & Bundle Subscriptions

In addition to the managed service plans described in Sections 1–12, Business Detonator offers individual software tools and tool bundles as standalone monthly or annual subscriptions (collectively, "SaaS Tools"). These include tools such as NegotiateIQ, Content Engine, Site Scrubber, Hot Topics, and any bundled packages thereof. SaaS Tool subscriptions are governed by this Section 13. Where this Section conflicts with Sections 1–12, this Section controls for SaaS Tool purchases.

13.1 No Commitment Period

SaaS Tool and bundle subscriptions are month-to-month or annual subscriptions with no minimum commitment period. There is no setup fee and no 6-month term obligation. Client may cancel a SaaS Tool subscription at any time in accordance with Section 13.3.

13.2 Billing

SaaS Tool subscriptions are billed on a recurring basis — either monthly or annually — beginning on the date of purchase. Annual subscriptions are billed in full at the start of each annual term. All SaaS Tool payments are processed automatically via the payment method on file. Failed payments result in immediate suspension of access to the applicable tool(s) until payment is resolved.

13.3 Cancellation

Client may cancel a SaaS Tool or bundle subscription at any time through the subscription management page at businessdetonator.com/cancel. Upon cancellation:

13.4 No Refunds

All SaaS Tool and bundle subscription fees are non-refundable. This includes fees for the current billing period at the time of cancellation and annual fees for mid-term cancellations.

13.5 Plan-Based Discounts

Clients enrolled in an active Business Detonator managed service plan (Starter, Builder, or Done-For-You) may be eligible for loyalty discounts on individual SaaS Tool subscriptions. These discounts, where applicable, are applied automatically at checkout and reflected in the Stripe subscription created. Discounts do not apply to bundle subscriptions and do not stack with other promotions.

13.6 Service Availability

Business Detonator makes commercially reasonable efforts to maintain SaaS Tool availability. We do not guarantee uninterrupted access and are not liable for downtime, data loss, or service interruptions. We reserve the right to modify, discontinue, or update any SaaS Tool with reasonable advance notice.

14 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BUSINESS DETONATOR'S TOTAL LIABILITY TO CLIENT FOR ANY CLAIM ARISING UNDER THIS AGREEMENT, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO BUSINESS DETONATOR IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

BUSINESS DETONATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, DAMAGE TO REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This limitation of liability applies regardless of the form of the claim and whether the claim is based on contract, warranty, negligence, strict liability, or any other legal or equitable theory.

15 Governing Law & Disputes

This Agreement is governed by the laws of the State of Tennessee, without regard to conflict of law principles. Any dispute arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in Shelby County, Tennessee.

Before initiating litigation, both parties agree to attempt good-faith resolution of disputes through direct negotiation for a period of thirty (30) days from written notice of the dispute. This negotiation requirement does not apply to Business Detonator's collection of outstanding amounts owed.

16 Acknowledgment of Key Commitments

By signing this Agreement (electronically or otherwise), Client explicitly acknowledges and agrees to each of the following:

Client Acknowledgments

Your electronic signature, recorded timestamp, and IP address constitute a binding electronic signature under the E-SIGN Act and the Tennessee Uniform Electronic Transactions Act.

For questions about this Agreement, contact us at hithere@businessdetonator.com before signing. We would rather answer your questions upfront.

Questions? Contact us at hithere@businessdetonator.com before signing. We prefer to answer questions upfront rather than have misunderstandings after the fact.